Category: Sales Management

Four Reasons to Hate Sales (And Why They Make You Ideal for the Job)

Let’s start with an introduction. Person who hates sales and swears never to become a salesperson, meet salesperson who is frustrated and unhappy with her job. You have a lot in common!
Surprised? Take a look at the following reasons to hate selling and see if you agree. Then, consider how that belief (even if ill-conceived) makes you a better potential salesperson.

The job of a sales person, at its core, is to lie or exaggerate.

Toilet paper. However boring or unpleasant, can we all agree it’s a product that effectively fills a need? Successful salespeople find customers with needs they can fill. At times, ambition and greed drive salespeople and their companies to push use of their products on customers who don’t need them. So yes, some salespeople do lie or exaggerate.

Luckily, not all companies are that desperate. Greed, on a personal or corporate level, is a choice. Customers buy from people whom they trust and who go out of their way to be ethical.

Feeling the constant rejection of a sales job would be devastating.

We humans are naturally focused on ourselves. We evaluate products based on our own benefit first. Salespeople start their careers with the same self-centeredness. They think their job is to be liked. In reality, customers tend to reject products or selling situations*, not salespeople (unless they’re rude).

Turning our focus away from ourselves and onto the customer helps us see what rejection actually is: information about a customer’s opinion, not a personal judgement. Rest assured, it’s good to be want to be liked. You’d be a jerk if you never cared what others think of you. Just try not to take every part of your job personally.

The pressure of a quota is too much to bear.

Ok, this concern can be legitimate. Not every sales job is created equal. Some employers treat their salespeople like stocks. They buy them low and dump them quickly on bad news. Still, other companies take the time to train and support their salespeople.

Finding a sales job, in today’s market, without a performance target is difficult. Keep in mind, you probably don’t fear the outcome of falling short. You fear what it says about you. Does failing make you a failure? That’s your choice to make.

Anyone in, or considering a career in sales should weigh the level of support offered by a sales position compared to it’s performance expectations.

Customers are often ignorant and never happy. Why try to please them?

Some of us go to great lengths to avoid the people who actually create the need for our work. Customers. Ignore them long enough, and you risk mistaking knowledge of your own business for knowledge of your customer’s. Take the time to listen to customer complaints and you will learn valuable information about how to improve your product offering.

Therefore, it’s more than OK if you don’t want to be that lying, self-absorbed, and stressed salesperson. The profession has hit it’s quota of those people! Instead, Sales needs people who not only want to work hard, but also are sincere and want to help others. Sales needs YOU!

Sincerely,
Meaning2work

*A selling situation is anything referring to the circumstances surrounding the sales interraction. Some common selling situation mistakes are visiting a customer at the wrong time or day, attempting to sell to someone who is not a decision maker, or approaching a decision maker when they are negative state of mind. The customer rejects the situation, not the salesperson or even the product.

4 Ways Salespeople are Trained Like Puppies

Here’s a fun quiz! Below are three pieces of training advice. Read each and decide if it came from either: a popular book on training sales people, or a popular book on training puppies.

1. Invest a lot of time in the first 3 months to help your (sales rep/puppy) establish good habits.
2. Remain consistent when training your (sales rep/puppy).
3. Don’t reprimand your (sales rep/puppy) for mistakes made. Instead, quietly direct them to the proper behavior.
So, which advice is for puppies and which is for sales people? Answer: all three are for puppies!

Surprising? Not if you’re a salesperson. If you are, you’ve dealt with a mixture of treats and belt-lashings over the years. Here are 4 reasons to believe the training of sales people hasn’t progressed beyond that of puppies:

1. Like puppies, salespeople, regardless of experience, are often treated as if they know nothing. Years of selling experience can be negated by a simple change of industry. Hiring managers and trainers alike have little patience for learning the intracacies of selling anything other than their own product. Surely that information is irrelevant!

2. Because they all equally know nothing, salespeople and puppies are both given very rigid direction. Despite the recommendations popular management books like, “Leadership and The One Minute Manager“, sales training continues to use a one-size fits all approach. The problem is not that older reps can’t learn new tricks. It’s that they’re less likely to encounter anything that’s truly new to them.

3. When it comes to training, salespeople and puppies are given about an equal level of respect. Yes, humans are permitted to ask many more questions than dogs. But, no sales rep is permitted, realistically, to alter his own onboarding or training process before it’s done. Please don’t question me on this point until you’re done reading this article! (Get it?)

4. After initial training, salespeople face more negative consequences than dogs. Sure, no one is dropping their underperforming reps off at the pound. That would be expensive! Thankfully, the old tradition of negative reprimands are gone – if you’re a dog. Salespeople continue to face the pressure of quota attainment, despite the challenges of specific territories or customers. And, thanks to forced rankings, salespeople are compelled to sniff their own pile of mistakes on a regular basis.

So, what’s a lowly salesperson to do? The best response to being treated like an animal is to act like an intelligent human being. Your manager and trainer don’t want to see you fail. They may have perfect intentions, but no clue how to help you.

If possible, determine for yourself, what knowledge you need to be successful. If you’re not sure what that is, ask. Check first with other reps, then your manager, then you’re training staff. It’s important to talk to someone in the trenches first to learn how business is actually gets done. Only then should you move up the chain to learn the way things “should” work. Most importantly, you can reconcile the corporate and field points of view by asking informed questions in your training class.

Don’t be afraid to bark the loudest! When you get to the field, your leash may be long but your learning time will be limited.

Sincerely,
Meaning2work

Ps: The book I borrow from is, “A Member of the Family: The Ultimate Guide to Living With a Happy and Healthy Dog“, by Cesar Millan.

Salespeople: Don’t Hope for Luck, Look for Leverage

Coins clinking out of a slot machine. The crowd cheering the winner of a marathon. A Sales VP announcing this year’s #1 salesperson. What do they all have in common? Chances are, they’re the sound of good news for someone other than you. Oh well, better luck next time!

We all know we shouldn’t be jealous of winners. Some people just have the luck! When WE win, we remember all the hard work and persistence involved. Some salespeople are bold enough to claim they make their own luck. And the debate rages on. High performing salespeople dismiss the influence of luck while others blame it. In reality, both sides miss the point. Random chance does exist. But, predicting or measuring it’s role in sales is pointless. Now is the time to move beyond the luck debate.

Instead of ignoring or blaming luck, seek to clarify it. What we often label as luck is often really something else. Leverage.

The key is to understand what luck (presented as leverage) we have and act accordingly. The umbrella salesman in a rain storm has leverage. The snow plow driver in Phoenix has none, unless there’s a freak snowstorm. Any time your customer is forced to solve a problem you have leverage. Using the pricing of an existing product, with a current customer, to win the sale of new one? Leverage. Convince a customer to buy now to avoid next month’s price increase? Leverage.

“We’ll get back to you.”, is a phrase that experienced sales people learn to translate to mean “NO” or “Not right now.” Otherwise, days waiting for their decision can stretch out into months. In non-leveraged selling, your greatest enemy is the do nothing scenario. You’ve just spent hours of your time preparing for and conducting meetings with your prospect The result? You’ve delivered a free and comprehensive summary of how to solve a business problem. A problem that can wait.

What do I do when I don’t have leverage?

You have two choices: create it or look for it. Proponents of the Challenger Mindset will tell you your role is to create leverage. Go out and find a reason for your customer to act.

Shock them. Scare them. Do something to shake your customer out of complacency. When done well, the customer thanks you at the end of the sale for helping them avoid disaster. When executed poorly, you look like yet another pushy salesman using fear to make a buck.

The easier option is to look for leverage. Know your product and potential customer so well that you can find prospects with problems you can solve. This learning process involves talking to current customers and even sales people. Get to know your product and industry a level deeper. Learn the signs and symptoms of a customer in pain and look for them.

As for luck? If your job or territory came with obvious leverage, congratulations! You’ve won the sales lottery. The rest of us have to work to find it. Yes, top performers are sometimes just plain lucky. But, let’s be clear about what they’re lucky for. Having the leverage. That’s luck. Recognizing and using the leverage they possess, that’s where the skill and hard work make the difference.

One final note on leverage. Don’t overplay it. When circumstances force a customer to act, don’t be the salesperson waiting to exploit their needs. No leverage exists forever. New competitors. New technology. Something will come along to take it away from you. Your customers will remember how you treated them.

In short, don’t ask whether or not you are lucky. Instead, look for the leverage waiting within your own territory. As they say in poker, “Play the hand you’re dealt!”

Sincerely,

Meaning2work

Ps. No. The universe is not required to hand out leverage equally, to all salespeople. Do the best to find and use what leverage you have. It could be that you need to work harder than another sales person in order to achieve the same results. Sorry. Therefore, never turn a blind eye to leverage in other sales positions. Use it as a key way to evaluate new sales positions. You won’t regret it!

Driven and Distracted: The Secret Problem Many Salespeople Share

A career in sales can be exciting and rewarding. The admin work required? It sucks. CRMs. Expenses. Sales reports. They take away your selling time with little payback. Other tasks, like customer follow-through, are essential to a sales person’s success. Doing them requires discipline and neglecting them GETS you disciplined.

Do you struggle with any of the following problems?
1. Difficulty completing boring-yet-important tasks, like entering calls
2. Habitually turning sales reports in late
3. Not fulfilling commitments to customers-even the important ones
4. Forgetting to bring something crucial to a sales call
5. Doing twice the work of your teammates because of any of the above problems
6. Feeling as if you’re the only rep on the team with these issues

Are these symptoms of a careless sales rep? A manager may think so. Heck, you may agree. To a mental health professional, these are possible symptoms of ADD or ADHD. (Yes, they are two different disorders. For simplicity’s sake I’ll stick to ADHD).

As you know, in sales, effort does not always equal output. Have you ever worked your tail off on a sale only to appear lazy or disorganized? Therein lies the problem. Administrative difficulties can push you away from an otherwise likeable job. At the same time, they distract management from your true effectiveness as a salesperson.

Here are 6 steps to addressing and feeling better about those little problems that add up:

1. Get tested for ADHD/ADD. See a psychiatrist or other physician AND talk a counselor. Why both? One focuses on things from a medical perspective and the other works on how you think. Accept that ADHD is a real affliction. Although you won’t be forced to take medicine, most are proven effective and safe. Do you have a child or other family member that’s been diagnosed? It runs in families. To better understand the symptoms of ADHD and how it’s diagnosed click here.*

2. Get rational about the World. After a mistake, you need to pick yourself up, not beat yourself up. Yes, forgetting your power cord at home, can make you want to throw your company laptop out the window. Stop and think. What can you change about what happened in the past? Anger and self-torture only take MORE time away from doing a better job in the future. And, a supportive, non-manipulative manager won’t be impressed with your self-loathing. You control only your own actions and feelings, not those of others. To take responsibility and stop upsetting yourself, check out, “How to Stubbornly Refuse to Make Yourself Miserable About Anything”, by Albert Ellis.

3. Get rational about customers. Yes, you play an important role in the sales process, but, you’re not the main character. Your clients are thinking, breathing, human beings that act on their own freewill. You don’t truly control their decision-making. After losing a sale, you’ll always be able to find fault in your actions. Stop telling yourself a flawless sales presentation would’ve guaranteed success. You’ve probably made some of the same mistakes with the clients you’ve won. ADHD is not an excuse, but a fact of life. Focus on getting better, not on being perfect.

4. Get organized. This is step 4 for a reason. If you lack a rational view of yourself and your customers, no to-do list will save you. Before you rush out to buy the next killer new app or Day Planner, change your work habits. In, “The Power of Habit”, author Charles Duhigg explains how you can replace bad habits with good. When its time to add technology (digital or paper), check out “Taking Control ADHD” podcast for tips on the latest tech and coping strategies. Always keep in mind, if you have ADHD, you WILL make mistakes again, Being organized will help you reduce, not eliminate, them.

5. Play to your strengths. Many people with ADHD are highly creative. Despite forgetting to put your calls in, you may be the best on your team at answering objections or crafting new solutions. Use that strength and don’t be shy about having it. This also means reconsidering the type of product you sell and company you work for. Companies that offer more autonomy to sales people tend to require less reporting.

6. Measure yourself differently. Accept that you may never be the best at the mundane parts of your job. Nothing about ADHD is a death sentence. Making mistakes and continuing to move forward separates those who improve and those who stagnate. “You’re Never Going to Be “Caught Up” at Work. Stop Feeling Guilty About It.”, is the title of a recent Harvard Business Article by Art Markman.

Ultimately, all of us work for ourselves. So, be a good boss! When you support yourself win or lose, you find the strength to accomplish more.

Sincerely,
Meaning2work

3 Ways Salespeople Miss Out on the Gig Economy

It’s been in the news and it’s now being studied by business schools. Have you heard the phrase “Gig Economy”? It refers to the growing percentage of the US work force that works independently. Think everyone from Uber drivers, to high end consultants, and everyone in between.

In the past few years, I’ve seen colleagues, some with 10-20 years at the same company, move on to new ventures. Switching jobs is nothing new to us. Companies launch new products and staff up and others get bought out and lay off.

When you’re selling well, you ride a high of money and accolades. When you’re struggling, you drown in self-doubt and identity crisis. It’s the environment sales people have lived in for years. Gig economy workers share the same uncertainty of income, feeling of isolation, and risk of distraction that outside sales reps experience. At the same time, they receive several freedoms that corporate sales people can only dream of:

The freedom to define success
Corporate sales people are told how much to sell. Despite earnest attempts to make sales targets fair, there are always winners and losers. As we all know, the externallly imposed measurements, (see. ) directly affect our income, self-esteem, and motivation going forward. Gig economy workers have the ability to say when they have and haven’t accomplished enough.
The freedom to change directions
Corporate sales people are the first to know when a sales initiative isn’t working. At the same time, they are often pressured to stay the course. Gig economy workers are limited only by their own resistance to failure. They have no one to blame other than themselves. In contrast, corporate sales people are often blamed for “poor execution” when someone above them wants to avoid blame for a bad idea.
The freedom to define their product
Most sales people in corporations sell a product or service they do not produce or control. At most, they choose what to say about their product and what customers to target. Have you ever had to grudgingly acknowledge that a comptetitor’s solution was actually better than your own? Gig economy workers have the ability to throw out rules and craft their own solutions on a customer-by-customer basis.

In a recent Harvard Business Review Article entitled, “Thriving in the Gig Economy”, authors Gianpiero Petriglieri, Susan J. Ashford, and Amy Wrzesniewski, interviewed 65 workers successfully working in freelance occupations. They discovered these entrepreneurs shared four common strategies they used to cope with the highs and lows of their work. These included self-defining your place, routines, personal support network, and purpose.

A sales job in corporate America can provide you with the first three elements. That is, until you outgrow them. As for Purpose, if your sales job comes with a sense of meaning, consider yourself very lucky! Most of us attempt to substitute money for that.
Sincerely,

Meaning2work

What’s The Right Salary for You? Ask the Salary Happiness Calculator.

What’s The Right Salary for You? Ask the Salary Happiness Calculator.

You’re in sales and that means you’re money-motivated. You don’t shy away from challenges – you seek them out! After all, that’s where the big rewards are found! By rewards, I mean recognition, gifts, and most of all – money.
Given that you know yourself and what you want so well, I’m sure you wouldn’t hesitate to prove it by performing the following three-step excercise I call the Salary Happiness Calculator:

Step 1 – Beginning as early in your career as you like, add up your yearly salary up all the way up to today. Benefits? You can estimate their value or even leave them off if you like.
Step 2 – Ask yourself if you feel any lasting happiness as a result of all that money. Again, think about lasting happiness. You may remember how you felt the day you moved in your house or bought a nice car. I’m referring to how you feel today.
Step 3 – For Experienced Sales People: Are you surprised to see such a big number? Where did it all go? Kudos to you if you stashed a significant amount in savings. For most Americans, the lion’s share of the money in gone. Is it fair to say most of the things spent it on were intended to make you happy? Yet, they haven’t. Sure, you enjoyed them short period of time, but now you need more. In addition, your monthly bills have probably kept pace, limiting what jobs you can take in the future. Was it worth it? Consider letting go of your current lifestyle and pursuing something that you feel gives you a purpose.
Step 3 – For Newer Sales People: For you, this number may be no surprise. In fact, it may be an annoying reminder that you just aren’t where you want to be, yet. What may be a surprise is that even the older, more successful, sales people doing the same calculation aren’t any happier than you. Sure, they appear to be more confident. Inside, you’re both thinking the same thing: “If I could just make more…”. While you’re still young, consider replacing income goals with purpose goals. You will never have enough things or make enough money and you can find yourself feeling trapped by bills later on.

Should you be judged for wanting to have a comfortable lifestyle? Would being homeless make you happier? Of course not! The moral of the story: we blame our employers for not paying us more money while knowing, beyond basic comforts, the extra pay won’t make us any happier. We give our autonomy away by choosing the higher-paying, micro-managed sales job, over the interesting one.

But of course, none of this applies to you. A little more money is all you need. Feel free to lie to me, your friends, and even yourself. The number on your calculator tells the true story.

Sincerely,
Meaning2work

Ps. This post was inspired by the writings of Joshua Fields Millburn and Ryan Nicodemus. They are authors of a book and documentary both entitled Minimalism. Learn more about the documentary by clicking on the following link:
Minimalism
Also, you can check out their website at theminimalists.com.

So You Want to be a Pharmaceutical Sales Rep? How Well Can You Prevaricate?


The pharmaceutical industry has taken much criticism, both just and unjust, over the years. You’ve seen the articles about dangerous side effects, insanely high prices, and bribery of doctors. These scandals make for good headlines. Fortunately for pharma sales reps, most of these issues are largely out of their control. Even the bribery, given current regulations, isn’t feasible any more to reps as a sales tool.

Many physicians don’t even accept rep-funded lunches anymore let let alone lavish trips or other freebies. No, the lie I speak of is internal to pharma companies. It doesn’t involve doctors or patients. Continue on and I will explain.

Not unlike other sales people, pharmaceutical reps are required to make records of their client visits using a customer relationship management (CRM) system. More unique to the industry is the practice of unscheduled visits to doctor’s offices. Medical professionals rarely schedule appointments in advance to talk to sales people other than lunches. Going back about 10-20 years ago, doctors used to allow reps to stop by during their office hours and allow them a conversation in between seeing patients.

Today, most offices either allow only rep access to the doctor at lunch time or prohibit it all together. Still, to this day, most pharma companies enforce strict requirements such as 10 physician calls per day.

Remember when I said this article was about lying? To make up the gap between “required” calls and actual face-to-face conversations, pharma sales often just put the required ten calls in their CRM system instead of the actual 1 or 2 (or none!). Often, because a rep may need to leave medication samples, they may need to wait in the office lobby while the doctor signs their computer screen.

Therefore, a REAL day in the life of a pharma rep consists of meeting with 1 or 2 physicians over lunch, visiting the waiting rooms of 8 or 9 others, and at the end of the day, recording all 10 visits as face-to-face calls.

Does all of this sound like lying? Of course it is! Right now, any non-salesperson reading this is asking, “What’s the big deal? All sales people lie don’t they?” Having been one for over 20 years working with hundreds others, I can say this is emphatically not true. Most of us do not lie – intentionally. So, what gives? Obviously, in this case, pharma reps know they are lying and are still doing it. Consider the following questions:

Who does this lie benefit?
The obvious benefit to the rep is staying employed. To this I ask, how many among us wouldn’t tell a white lie in order to keep their job? Is it believable that thousands of pharmaceutical sales managers accross the country are ignorant to the fact that doctors don’t see reps? More on this later.

In the absence of proof, I speculate that the management of pharma companies use this data for some reason other than evaluating sales people. One possibility is that the call data it is recorded in order to impress current and potential investors. Another is using call volume data to promote the sales force itself, as a partnering tool. In this scenario, I convince you that my sales force is so skilled and diligent (“Just look at how many sales calls they make!”) that you want to hire them to sell your products as well. A third possibility is that the FDA requires the reporting of sales call volume. I see no reason for any of these possilbilites to be mutually exclusive so any combination of them could exist.

Who does this lie hurt?
The quick answer would be anyone who relies on the information. If sales managers could truly claim ignorance they’d be a good candidate. But let’s be real. It’s never good to lie to investors or business partners. And, it’s REALLY never good to lie to the government! Still, I assert these are not the only possible victims of this lie. Most people want to feel proud of what they do for a living. Sales people are no different. Being forced to lie to keep your job is demoralizing and debilitating, especially over the long term. Consider the commonly used polygraph or lie detector test. It works by detecting the physical stress created when someone tells a lie. Stress, of course, has been proven over and over again to produce negative health consequences.

Who is really doing the lying?
Obviously the sales reps are doing the lying. Or, are they? It would be hard for any pharmaceutical sales manager to claim total ignorance. After all, they are going into offices with sale reps and getting the door slammed in their faces as well. It’s very hard to believe that knowledge of this reality doesn’t go far up the chain of command either. Repeatedly, I have seen fearful reluctance, on the part of reps, to bring this issue into the light for fear of repercussions. I assert, when you force someone to lie in order to keep their job, you yourself become the liar. Therefore, management, or whomever benefits from the lies are the true beneficiaries.

What can be done about this?
It’s about legitimacy and fear. If pharma sales people aren’t seeing all the doctors, are they really making all the sales? Doesn’t it then make sense to employ less reps who only visit doctors who allow them access? Finally, if less reps are needed, aren’t less managers needed as well? Selling to a doctor requires no less skill and effort than any other customer, but can we agree sitting in lobbies is not selling?

Nobody wants their job eliminated because we all want to pay the bills and feel fulfilled at the same time. Maybe the solution starts with us, the sales reps. When interviewing for a pharma sales job, ask specific questions about physician access and call requirements. Make the interviewer compare how many doctors you’ll need to see with how many are accessible. Perhaps if we all spend less time worrying about paying bills we gain a little more fulfillment in return!

Sincerely,
Meaning2work

For more info, check out this interesting article on the toll lying takes on all of us:
What Lying Does to Your Brain and Body Every Day

Are You in the Right Sales Job? Answer This Simple Question.

Are You in the Right Sales Job? Answer This Simple Question.

Are you in the right sales job, or is there something better out there for you? I think I can help you find the answer – provided you consider what happened to me.

Once upon a time, a large, global corporation stopped compensating its sales force on actual sales volume. My colleagues and I, working for this company, hoped the change would bring about a more utopian work environment. Maybe we would be paid a healthier salary? Maybe we would be empowered to really serve our customers and no longer have to sugarcoat the truth? Most of us on the sales force would’ve agreed that we sold first class products. Therefore, it wasn’t hard to convince customers to use them.

Such naive exuberance! The new compensation system, turned out to simply be a replacement of the tradional pay for sales system to a pay for sales metrics system. These metrics meant we were measured more frequently than ever on activities that had little meaning to us or our customers. I remember quickly resenting the loss of the old system. In hindsight, it wasn’t the money. I was still made around the same amount as before. What I really lost was the ability to craft the job on my own terms.

From this experience, I learned a very important lesson. When we complain about unrealistic quotas, we ignore the real problem – the concept of outside measurement itself. Any assigned sales metric, whether it’s sales volume or anything else, attempts to inspire the sale person into action. Yes, goals can be motivating, but only when WE set them. Taking on someone else’s goal is not the same thing. Be honest, when you accept a sales job, you’re not actually taking on the company’s goals. You don’t really care about selling over-and-above the required 10,000 widgets. Deep down, you are saying to yourself, “This job’s prescribed goal helps me achieve my personal goals.” More specifically, we accept that the money coming from the job’s achievements will lead us to our desired personal achievements.

Unfortunately, always doing (and believing) what you’re told can be the fast track to growing old. You wake up ten years later with a higher mortgage payment and no more happiness than you started with. In most salesforces, only a small percentage of sales people make the bulk of the compensation. For those lucky few who make it big and retire to a beach, there are about 1,000 of us who don’t. What’s easier to believe – only one of every 1,000 sales people really works hard, or measuring life fulfillment based on something so random is ridiculous?

Instead of focusing on getting rich, try being rich. I don’t suggest spending beyond your means, but taking a mean look at your spending. Your neighbor with the Porsche may be swimming in debt. That cruise that your teammate brags about may be collecting interest on her credit card. Real wealth is an equation:

What you make – What you spend = Real Wealth

Here’s what you really need to ask yourself: If your commissions (or other measurement system) where taken away and replaced with a comfortable salary and benefits package, could you still do your job? Are you truly inspired by the work itself? A job worthy of your time should do this. Keep telling yourself the money alone makes it worthwhile. At best, you will only ever tolerate your job. Still don’t believe me? Daniel Pink, in “Drive: The Surprising Truth About What Motivates Us”, says workers should be paid enough to take salary off the table. Research has proven, the more money you make beyond about 70k per year, not only fails to add hapinesss, it starts to take away from it. Are you in the right sales job? You now have the answer!

Sincerely,
Meaning2work

Ps: I doubt one blog post will change your mind about the futility of finding happiness from making more money. Have the courage to read Daniel Pink’s book if your belief in it is that strong. To find it on Amazon, click here.
Pss.: Are you instead wondering if sales is the right job for you, period? According to David Hoffield, you will likely be selling in your next job – even if it’s not in sales:
https://www.hoffeldgroup.com/sales-articles/the-new-reality-everyone-is-now-in-sales/

5 Reasons to Colossally Fail at Your Next Interview

When interviewing for a sales job, everything is big. Big salaries, big titles, and big benefits. They all hang in the balance when we flash our opening smile to start the interview process. Despite what anyone would have you think, few interviews, even when aced, actually end in a job offer. In fact, if you the interviewee, don’t take action, you will likely be walking to your car an hour later not knowing much more than you did at the start.

Traditional interviewing advice tells you act as if you want the job long before you actually do. Be polite. Be enthusiastic. Answer questions thoroughly. Actively listen.

Instead of playing the good candidate, why not make a point of getting you own questions answered first? Does this mean you should be rude? If your interviewer won’t relinquish control of the conversation, I’d say “Yes, maybe a little.” You could say something a simple as, “Mrs. Interviewer, I’d be happy to answer your question, but before we move on I need to know about…” Get your questions answered ASAP and don’t apologize. Why?

Consider the following 5 benefits to risking all-out job interview failure:

1. You find out what you really want to know.
Do you really want to wait until you’ve had six interviews and you’ve flown across the country to find out the company can’t pay what you need to make? Can you imagine accepting a job for a company that sells their services at a 20-30% premium over their competitors for no clear reason? People do it all the time (I’m not proud to admit I know from experience). Don’t wait until you’ve fallen in love with the job to find out!

2. You save yourself from a job you’d hate.
Find out here and now what the boss is really like. According to research, people often freely enter romantic relationships with gaps in knowledge about the other person. They fill in these gaps with positive assumptions ie. “I’m sure he likes to go shopping.” or “I’m sure she likes to go on vacation” (See more on Aaron T. Beck’s research below). Don’t start the job interview process the same way! Many interviewers are simply looking to quickly dismiss unqualified candidates. It’s OK for you to take the same approach and look to quickly eliminate job opportunities that aren’t a fit for you. Just like any other relationship, you don’t want to jump in half-blind and hope for the best.

3. Even if you do offend your interviewer, you’ll learn that failure isn’t lethal.
Let’s say you get your questions answered, but bomb the interview, what now? Should you call 911? Chances are you uncovered some valuable information such as you never want to work for that person or company. Conversely, you may find that you are finally sold on working there and are now truly motivated to re-double your efforts at getting hired. When the time comes to ask bold questions in your next interview, you will be more confident. In his book, “David and Goliath: Underdogs, Misfits, and the Art of Battling Giants”, author Malcolm Gladwell shares that people can overcome tall odds using the confidence of having nothing to lose. If you’re not sure if you want the job, you too have nothing to lose!

4. Direct, honest questions benefit employers as well.
Even if they do get their interview interrupted and pride questioned, employers learn from your questions exactly what is important to you. They also learn that you are not afraid to challenge an authority figure. This is a sales skill sometimes required in order to work with headstrong customers. In a broader sense, asking difficult-yet-sincere questions demonstrates you actually care about the job fit. You are serious about your job search and you would not join their company simply for the sake of having a job.

5. If all else fails, you at least gain some funny anecdotes to share with your friends.
When it’s clear that neither you nor your career died because of a single job interview, you will see the absurdity of it all. I’ve interviewed for my share of sales jobs over the years, most of which, I am happy I did not get offered. Some of the hiring managers I’ve met could walk straight out of the movie Office Space. One told me his greatest strength was being a micromanager!
When you know, deep down, you want the job you will do a better job interviewing for it. The single biggest mistake I’ve made in this process is giving employers the benefit of the doubt. Assuming you’ll like the job without getting the information you need, leaves your career and your happiness to chance. Don’t waste time convincing yourself it’s the right job. Determine what you want and ask for it. Your future self will thank you!

Sincerely,
Meaning2work

To find Malcom Gladwell’s book on Amazon click here.

Aaron T. Beck wrote an insightful entitled “Love Is Never Enough: How Couples Can Overcome Misunderstandings, Resolve Conflicts, and Solve Relationship Problems Through Cognitive Therapy”. In it, he describes in detail the mistakes people make when entering romantic relationships. To find it on Amazon click here.