Attention Sales Managers! Sorry, but when you became the boss you knew you were going to lose the buddy-buddy relationships you had with your fellow sales people. Dont’ make the mistake of assuming that your non-complainers or top performers don’t have serious complaints or your complainers hate the company. Here are some thoughts they may have:
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- I don’t need to be constantly reminded to sell more. I’ve done this for years and I support a family just like you do.
- A big commission check, bonus, or sales trip is only motivating if it’s realistic to attain.
- I know when your spinning the truth. I’ve heard myself do it enough to recognize it. You’re better off spending your time helping me sell rather than selling TO me.
- Just because I question you or the company doesn’t mean I don’t care. On the contrary, I want to believe in what we’re doing and need more information to do so.
- Please don’t offer me choice between two things when you are going to force me into one choice anyway. True empowerment is letting me make decisions.
- If you anger one of my customers I make efforts not to take you there (or anywhere important) again.
- No, I actually don’t think you are, or ever where, a better sales person than I am. You’d still be doing this job and ‘kicking ass’ like you used to if you were that good.
- I may think you’re a decent guy/gal but we are not friends. Friends don’t fire one another to protect their jobs.
- Despite what you say, if you put your own interests before mine, I will return the favor.
- If it seems like we share a lot off identical opinions and interests, it could be that I’m kissing up to you. Conversely, if you find we don’t have a lot in common, it could be that I am just being very real with you.
- If you chose to not help me or hinder my advancement within the company, I will respond by looking for another job.
- Pay me fairly versus my peers. Expect me to find out if one of my colleagues makes 30% more. Despite what our HR paperwork says, people talk.
- Filling our sales reports and using cumbersome CRM systems rarely help me sell anything. That is why I hate them and consider them a waste of time.
- If you don’t have the guts to advocate for me within the company, you are hardly worthy of the term “Leader.”
- Although I claim to want more and more money, a sincere compliment can go a long way. One last thing, please don’t use me or my performance as a way to make another sales rep feel inadequate. It creates mistrust within the team – something I assume you don’t want.
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